A single phone number can be the identity of your organization!

09606 XX, 09613 XX, 09614 XX, 09617 XX, 09678 XX

phone numbers in one place now!

For your business branding, we are the only ones offering everything
from a single phone number — call center setup, IP PBX, IP telephony,
call broadcasting, voice messaging, and SMS services.

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Our Clients

We have experienced team members who are always trying to ensure that customers can receive uninterrupted service. Therefore, we are working all the time to ensure the quality of service to all customers.

Benefits of IP Telephone Service

The advantage of using a single phone number for an entire office.
Communicate with multiple clients at the same time using just one phone number.
Automatic call response system (IVR) to greet customers professionally.
Time-based IVR or call forwarding setup for different schedules.
Virtual agents and multiple call processing with agent and call monitoring.
Group call functionality for inbound calls.
Call forwarding, transferring, and conferencing to mobile phones or extension numbers.
Auto call recording, call logs, voicemail, and time-based call filtering features.
Voice call broadcasting or sending voice messages for promotions and marketing.
Send text messages for announcements, alerts, and marketing campaigns.

Call Center service for your organization!

Serve millions of customers using just one phone number, while presenting various offers and services. Say goodbye to call waiting and busy line complaints.

Live call monitoring.
Automatic call recording and log reports for each staff member’s conversations.
Voicemail support.
Time-based call transfer with office closed announcements.
Automatic call forwarding to another agent or mobile number when an agent is unavailable.
Manual call transfer to another agent or mobile number when needed.
Every call is tracked—so you never miss a customer.
Ensuring the best quality service and improved customer experience!

Cloud IP Telephony Service

No need to buy hardware or maintain an IT team for IP Telephony services anymore. With our cloud-based IP telephony solution, you don’t even need a public IP. We are the only provider offering the highest uptime guarantee.

99% data security and 99.99% uptime guarantee.
Connection through 4 separate Internet Service Providers ensures maximum uptime.
Service quality ensured by 5 different telecom partners.
Accessible from any region in Bangladesh.
Numerous features including call monitoring and automatic call recording.

Business IP Telephone!

With just a single phone number, you can provide customer service through multiple agents along with call broadcasting and SMS features.

Build brand value and gain customer trust.
Easily transferable anytime, anywhere.
Automatically responds to calls and provides instructions to customers.
Forwards calls to mobile numbers when staff are unavailable.
Call reporting and monitoring system included.
Lowest call rate — only 40 poisha per minute to any operator.
Voice call broadcasting without changing your existing number.
Send SMS without changing your existing number.

SMS Service using IP Number

A single phone number can become your office’s brand identity! Now, it’s not just for calls — enjoy call broadcast services and text messaging from the same number.

end promotional text messages for your company.
Reach customers with SMS for your e-commerce platform.
Notify users about offers and updates through SMS.
Send OTPs for secure data verification.
Do it all — from the same phone number.

Voice Call Broadcast

This service is an automatic IVR system that automatically calls customers and delivers information through pre-recorded voice clips. It helps corporate clients reach their target customers with important messages efficiently and effectively.

Build brand value and customer trust.
Reach a large number of customers in a very short time.
Broadcast delivery reports for transparency.
Refund policy if the broadcast is not delivered.
Automatic broadcasting of company promotions and special messages.
Campaigns and instructions for voting purposes.
Product descriptions and advertisement promotions.

Maximum Security for Customer Data

We ensure 99.99% security for all customer data, including call logs and recordings. Your information remains strictly confidential and is never shared under any circumstances.

Datacenter & Server

We use multiple dedicated servers and ISP connections to ensure secure, continuous access and maximum uptime for our clients.

Package Customization!

All our packages are fully customizable based on customer needs. That means you get the best IP telephony services in the market — with no hidden charges.

Best Call Rate

Get the best call rates in the market with our service. Starting as low as 40 poisha per 1-second pulse and up to 45 poisha per 15-second pulse, depending on the bundle.

Easy to Use

Our service can be accessed hassle-free from anywhere in Bangladesh via the internet. There’s no need to purchase any hardware, configure settings, or have a public IP or high-speed internet connection.

Reliability

We ensure maximum security for your phone number. While active, neither the number nor service can be transferred, eliminating any risk of loss.

Expert Support

With nearly 8 years of experience in the IP telephony and PBX sector, we stay ahead in meeting customer needs. Our team works 24/7, 7 days a week, to handle any challenges and ensure uninterrupted service.

Service Refund & Transfer Policy

We operate our own data center, allowing you to customize services anytime. We guarantee the highest quality service at minimal cost to customers, with no setup fees.

If you’re not satisfied with our service, you can request a refund at any time or transfer the service.
Migration between any packages and our services is available anytime.
Every connection includes access to a web portal to view CDR (Call Detail Records).
Enjoy free video conferencing with our VPS service.
Provide customer support from multiple agents anywhere in Bangladesh using just one phone number.

Benefits of IP Telephone

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IPPBX Features

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Benefits of Call centers

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FAQ (Frequently Asked Questions)

To enhance customer service quality according to business needs, many customizations are often required. Similarly, call centers and IP telephony systems need various customizations. Therefore, we’ve compiled some possible questions and answers for your reference.

Why use IP Telephony Service?

With a single IP telephony number, multiple staff or agents can simultaneously communicate with multiple customers. There’s no need for separate phone numbers for each department or staff — making business communication and customer service much more efficient.

What is IVR and how does it work?

IVR stands for Interactive Voice Response. When a caller makes a call, the system automatically answers the number. The caller then hears a pre-recorded message, such as: “Welcome to [Company Name]. For information about our services, press 1. To lodge a complaint, press 2. To learn how to become a new customer, press 3. To speak directly with an agent, press 0.” If the caller presses 1 or 3, they will hear a pre-recorded audio clip. Pressing 2 will transfer the call to the complaint-handling team. Pressing 0 will direct the call to customer care or reception. In short, IVR automates tasks that would otherwise require one or more staff members — making customer interaction faster and more efficient.

What are User Extensions and Concurrent Call Channels?

User Extension refers to how many staff members will use the IP number in the office. The number is first configured on the server, and then extensions are set up based on the customer's needs. Concurrent Call Channel refers to how many customers can be spoken to at the same time using a single phone number. The number of channels can be customized according to customer preference.

How many people can be spoken to at the same time using a single number?

With an IP telephony number, you can talk to as many people as needed, based on the number of channels you use. However, the capacity also depends on the PBX hardware you’re using. If you choose our cloud-based VPS service, there are no limitations — you can scale as much as your business requires.

Can I host an IP number from any operator with you?

Yes, absolutely. We can host IP telephony numbers from any operator. However, if a specific operator requires a dedicated data connection, the customer must arrange that on their own.

If I purchase a number, can someone else use it later?

No. The number is registered under your personal information and national ID at the time of purchase, so no one else can use it. However, as per the terms, if the number is inactive for 90 days, it may be temporarily suspended. If unused for 180 days, it may be permanently deactivated. To keep the number active, you must make some outgoing calls each month to any mobile operator.